Last Updated: June 1, 2023

1. Introduction

At Mobile Recharge AE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or services.

2. Information We Collect

We may collect several types of information from and about users of our services, including:

• Personal Information: Name, email address, telephone number, billing information, and any other information you provide when creating an account or using our services.
• Transaction Information: Details about the recharges you perform, including mobile numbers, operators, and amounts.
• Usage Data: Information about how you access and use our services, including your IP address, browser type, device information, and operating system.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our services and hold certain information.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To create and manage your account
• To communicate with you about updates, security alerts, and support messages
• To respond to your requests, comments, or questions
• To personalize your experience and deliver content relevant to your interests
• To detect, prevent, and address technical issues and fraudulent activities
• To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
• Mobile Operators: To process your recharge requests, we need to share certain information with the relevant mobile operators.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where we rely on consent to process your information

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +971 50 123 4567

Address: Sheikh Zayed Road, Dubai, United Arab Emirates